Client Success Specialist

Job Summary

A company is looking for a Client Success Specialist to support brands and creators on their platform.

Key Responsibilities

• Assist clients and creators with queries to ensure a smooth user experience
• Support new creators in account setup and guide them through the onboarding process
• Coordinate video orders and track progress between brands and creators

Required Qualifications

• 1-2 years of experience in customer support, client success, or operations in the marketing or creative industry
• Familiarity with CRM tools or a willingness to learn
• Access to a computer and a webcam for virtual meetings
• Organized and capable of managing multiple tasks simultaneously