Client Success Strategist

Job Summary

Focused on growth partnerships and operations, the full-time Client Success Strategist will manage client onboarding, maintain relationships, and optimize processes for organizations dedicated to social good, all while working remotely.

Key responsibilities:

• Facilitating the onboarding process for new clients and assisting existing clients with product and service requests
• Managing a portfolio of new business targets and existing accounts while ensuring client satisfaction
• Collecting and analyzing client performance data to identify trends and improve client engagement processes

Required qualifications:

• Passion for good causes, with 2+ years of experience in political, nonprofit, or aligned agency environments
• Strong analytical skills with the ability to translate data into actionable insights
• Project management experience and a client-centric mindset
• Ability to work independently and collaboratively in a fast-paced environment
• Strong writing and editing skills