Client Support Administrator

Job Summary

A company is looking for a Client Support Administrator to assist with client communications and escalations.

Key Responsibilities

• Ensure accurate completion of BFKS and Tempo workload steps daily
• Manage internal and client milestones and timelines for allocated cases
• Serve as the single point of contact for multiple firm clients

Required Qualifications

• Minimum of 5+ years' experience in the default services industry
• Minimum of 2+ years' experience with BFKS, Tempo, and other client communication portals
• Tech savvy
• Willingness to ask questions and engage actively
• Team player looking to contribute to team success