Client Support Administrator

Job Summary

To assist with client communications and escalations, the full-time hourly Client Support Administrator will manage internal and client milestones, ensure accurate workload completion, and maintain client relationships in a remote environment.

Key responsibilities:

• Ensure accurate completion of BFKS and Tempo workload steps daily
• Manage internal and client milestones and timelines for allocated cases
• Serve as the single point of contact for multiple firm clients

Required qualifications:

• Minimum of 5+ years' experience in the default services industry
• Minimum of 2+ years' experience with BFKS, Tempo, and other client communication portals
• Tech-savvy with a willingness to engage actively in tasks
• Team player eager to contribute to a collaborative environment
• Superior written and verbal communication skills