Client Support Analyst

Job Summary

A company is looking for a Client Support Analyst to provide high-touch customer support to client contacts.

Key Responsibilities

• Provide excellent customer support to client HR and Payroll admins via calls and emails
• Become a subject matter expert on the company's product offerings and functionality
• Work cross-functionally with internal teams to investigate and resolve client-specific issues

Required Qualifications

• A Bachelor's Degree or equivalent experience
• 1+ years of experience in client service, client experience, or operations
• Technical acumen
• Ability to build strong relationships through effective communication
• A quick learner