Client Support Engineer

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Thu, May 09, 2024

Job Category: Information Technology

Weekly Hours: Full Time

Career Level: Experienced

Job Summary

A company is looking for a Client Support Engineer (Tier 2) for a remote full-time position.

Key Responsibilities:

Collaborate with customers to document and troubleshoot hardware and software issues
Diagnose and resolve issues, following escalation procedures
Proactively monitor critical service alerts and provide clear communication on issue status

Required Qualifications:

Comprehensive knowledge of the product portfolio
HTTP status code familiarity
Linux Server commands familiarity
Ability to isolate faults efficiently and evolve skills in a changing environment
At least 2 years of experience as a Client Support Specialist (Tier 1)

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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