Client Support Group Lead - Business Student
Job is Expired
Location: Remote
Compensation: Salary
Staff Reviewed: Tue, Jul 09, 2024
Job Summary
A company is looking for a Client Support Group Lead - Business & Student.
Key Responsibilities:
- Create an environment that fosters trust, open communication, and cohesive team effort
- Hire, coach, and develop a team of offshore contractors providing support
- Field escalated questions across various channels and achieve best-in-class response time
Required Qualifications:
- Bachelor's Degree or higher
- 6+ years' experience in customer success, account management, or client support
- Technical proficiency, communication, and organizational skills
- Strong analytical capabilities for reviewing support metrics and managing a team
- Desire to coach, mentor, and retain talent
COMPLETE JOB DESCRIPTION
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Job is Expired
Company Overview
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