Client Support Manager

Job Summary

A company is looking for a Correspondent Client Support Manager.

Key Responsibilities

• Maintain effective relationships with mortgage bankers and financial institution clients
• Support the Client Relationship Manager by managing a portfolio of 45-60 clients, including client training and account maintenance
• Collaborate with internal partners to improve client-facing processes and address client risk events

Required Qualifications

• 3+ years of experience in Product Development, Mortgage Finance, and Mortgage Origination Operations
• Intermediate skills in Excel and ability to navigate multiple systems and software
• Proven analytical skills for identifying issues and recommending solutions
• Experience interacting with Executives and understanding mortgage loan pricing and contract requirements
• Ability to quickly gain knowledge of mortgage loan credit policy and purchase processes