Client Support Representative

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Tue, Apr 16, 2024

Job Category: Account Management

Weekly Hours: Full Time

Employment Status: Permanent

Career Level: Experienced

Education Level: Some College

Job Summary

A company is looking for a Client Performance Representative.

Key Responsibilities:

Interact with internal and external customers to provide information and support
Provide Level 1 support and triage tickets appropriately
Document incident status and resolution, communicate updates to customers

Required Qualifications:

Associate's Degree in Computer Science, Information Systems, or related field, or equivalent work experience
1-3 years of relevant technical or business work experience
Demonstrated working knowledge of basic hardware and software products
Ability and desire to learn corporate-specific applications and technology
Strong commitment to superior customer service

COMPLETE JOB DESCRIPTION

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Job is Expired

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