Client Support Representative

Job Summary

A company is looking for a Client Performance Representative.

Key Responsibilities:

• Interact with internal and external customers to provide information on products and services
• Provide Level 1 support and triage tickets appropriately
• Document incident status and resolution, communicate updates to customers

Required Qualifications:

• 1-3 years of relevant work experience in business administration and customer service
• Working knowledge of basic hardware and software products
• Ability and desire to learn corporate-specific applications and technology
• Good analytical skills and ability to solve problems
• Motivated to work in a team environment and thrive in a fast-paced role