Client Support Representative

Location: Remote
Compensation: Hourly
Staff Reviewed: Wed, Jul 10, 2024
This job expires in: 23 days

Job Summary

A company is looking for a Client Support Representative (Part Time) in California.

Key Responsibilities:
  • Engage with clients and ticket buyers to resolve issues and requests with empathy
  • Advocate for client needs and communicate roadblocks to product teams
  • Identify process improvements and work closely with sales and product teams

Required Qualifications:
  • Minimum 1+ years' experience in a customer-facing role
  • Strong understanding of technology and its efficient use for client support
  • Experience using Zendesk, Stripe, Sift, and Hyperwallet is a plus
  • COVID-19 vaccination required for the position

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