Client Support Representative
Job Summary
A company is looking for a Client Support Representative (Part Time) in California.
Key Responsibilities:
- Engage with clients and ticket buyers to resolve issues and requests with empathy
- Advocate for client needs and communicate roadblocks to product teams
- Identify process improvements and work closely with sales and product teams
Required Qualifications:
- Minimum 1+ years' experience in a customer-facing role
- Strong understanding of technology and its efficient use for client support
- Experience using Zendesk, Stripe, Sift, and Hyperwallet is a plus
- COVID-19 vaccination required for the position
COMPLETE JOB DESCRIPTION
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Company Overview
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