Client Support Representative

Job Summary

A company is looking for a Client Support Representative, Tier-3 (6AM-2PM).

Key Responsibilities

• Serve as the primary point of contact for clients via phone, email, and chat, addressing inquiries and resolving issues promptly
• Provide white-glove support to prestigious clients, handling payment inquiries, advanced troubleshooting, and compliance-related support
• Assist in delivering tier-2 and tier-1 support services, including account management and general compliance support

Required Qualifications

• 6+ months of customer support experience
• Strong typing skills
• Comfortable working around adult content