Client Support Representative

Job Summary

A company is looking for a Client Support Representative I (Product Support Representative I) - REMOTE.

Key Responsibilities

• Analyze and resolve client issues using department guidelines and timeframes
• Interact with clients to provide information and support regarding products and services
• Troubleshoot client issues and escalate as necessary to ensure resolution

Required Qualifications

• High School Diploma or equivalent GED
• 1-2 years of experience in a client service or technical support role
• Healthcare customer support experience is desired
• Familiarity with Microsoft Office and Google Suite
• Experience as a user of common enterprise software solutions