Client Support Specialist

Job Summary

Providing administrative and client service support, the full-time Client Support Specialist I, Transcription will manage client inquiries, maintain documentation, and assist with transcription-related tasks in a remote environment.

Key responsibilities

• Deliver best-in-class service by responding to client inquiries across multiple channels
• Document client interactions and troubleshoot routine transcription support issues
• Support account-specific workflows and collaborate with internal teams to resolve client needs

Required qualifications

• High School diploma or equivalent
• Experience in client service, preferably in an Ancillary/Ambulatory Surgery Center (ASC)
• Strong organizational and time-management skills
• Ability to learn and work with internal systems and transcription support tools
• Commitment to confidentiality and compliance with client information