Client Support Specialist

This job has been removed
Location: Remote
Compensation: Salary
Staff Reviewed: Fri, Feb 02, 2024
This job expires in: 0 days

Job Summary

A company is looking for a Client Support Specialist.

Key Responsibilities:
  • Assist customers via live chat, email, and phone calls in a timely and professional manner
  • Fully resolve client issues with empathy and a positive attitude
  • Contribute to building out support materials and a support resource center

Required Qualifications:
  • 1-2 years of experience in a customer-facing support role
  • Ability to communicate complex technical problems in a friendly and professional manner
  • Proactive empathy and understanding of customer needs
  • Adaptable and quick to learn new concepts
  • Experience with customer support ticket software

COMPLETE JOB DESCRIPTION

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