Client Support Specialist

Location: Remote

Compensation: Salary

Staff Reviewed: Tue, Apr 23, 2024

This job expires in: 9 days

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Career Level: Experienced

Job Summary

A company is looking for an EA-Client Support Specialist.

Key Responsibilities:

Provide front-line support for Democratic campaigns, parties, PACs, and progressive organizations
Conduct web-based training for clients and assist in onboarding new customers
Utilize expertise in compliance, fundraising, and digital tools to assist clients in achieving their social missions

Required Qualifications:

Minimum of two years' experience in compliance, fundraising, or email tools for political campaigns, unions, or nonprofits
Experience using NGP8, EveryAction, VAN, or VoteBuilder in a leadership role
Familiarity with NGP Classic or NGP7 in daily responsibilities
Previous experience in teaching, training, or software support is a plus
Experience using the Mobilize platform is preferred

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