Client Support Specialist

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Tue, May 14, 2024

Job Category: Customer Service

Weekly Hours: Full Time

Career Level: Entry Level, Experienced

Education Level: Some College

Job Summary

A company is looking for a Client Support Specialist (Tier 1).

Key Responsibilities:

Be the voice of the company to clients, providing positive experiences
Provide technical support via phone and email, troubleshoot issues, and resolve problems remotely
Develop a deep understanding of the product suite and escalate unresolved issues when necessary

Required Qualifications:

General technical aptitude
Ability to work outside standard hours, including weekends and holidays
High school diploma required, college degree a plus
Basic understanding of HTTP response status codes
Being a bilingual speaker is a plus (Spanish)

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

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Website

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