Client Support Specialist

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Thu, Apr 24, 2025

Job Summary

A company is looking for a Client Support Specialist (Tier 1).

Key Responsibilities
  • Provide phone and email support for technical issues related to hardware, software, and applications
  • Develop a deep understanding of product suite and support operations to effectively assist clients
  • Learn new product features and recommend process improvements for efficiency
Required Qualifications
  • General technical aptitude
  • High school diploma required; college degree is a plus
  • Ability to work flexible hours, including weekends and holidays
  • Basic understanding of HTTP response status codes
  • Bilingual speaker (Spanish) is a plus

COMPLETE JOB DESCRIPTION

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