Client Support Specialist

Job Summary

A company is looking for a Client Support Specialist (Tier 1) to provide technical support to clients.

Key Responsibilities

• Provide excellent client support and troubleshoot technical issues
• Develop expert knowledge of the company's products and create efficiencies in processes
• Collaborate with internal teams to resolve client issues and contribute to help center materials

Required Qualifications

• Experience in client service or support roles
• Interest in working with technology and learning new tools
• Demonstrated ability to work independently and exhibit self-discipline
• Strong organizational skills
• Transferable skills will be considered