Client Support Specialist

Job Summary

A company is looking for a Client Support Specialist to oversee client accounts and facilitate project management processes.

Key Responsibilities

• Assist the Sr./Strategic/Principal Client Service Manager in supporting client accounts and managing project implementation
• Proactively communicate account status and issues to stakeholders, ensuring all tasks are documented and tracked
• Review client materials for quality standards and suggest process improvements for enhanced customer service efficiency

Required Qualifications

• Minimum 1-3 years of experience in the healthcare industry
• Bachelor's degree or equivalent related field experience
• Proven experience in supporting client relationships and delivering exceptional service
• Experience coordinating cross-functional teams to drive results
• Highly accountable and proactive in taking initiative and following through on tasks