Client Support Specialist

Job Summary

A company is looking for a Client Support Specialist to assist with the successful delivery of their platform and provide support to clients.

Key Responsibilities

• Assist senior team members with client project tasks and timelines, including the annual open enrollment process
• Learn and support critical processes like EDI file intake and modifications to ensure data integrity
• Identify and report system bugs and client-reported issues to senior team members for resolution

Required Qualifications

• High School diploma or equivalent
• 1 to 3 years of experience in a benefits-related field, strongly preferred
• Must pass a successful background investigation
• Entry-level position with a strong desire to learn and grow in client delivery and benefits administration
• Proficiency in Microsoft Office and Google Suites, particularly Excel