Client Support Specialist

Job Summary

A company is looking for an EA-Client Support Specialist I.

Key Responsibilities

• Provide timely responses to inbound support requests with positivity and empathy
• Triage and resolve client issues through collaboration with various teams
• Maintain detailed records of client interactions and participate in team meetings and trainings

Required Qualifications

• Demonstrated interest in Democratic and progressive politics
• At least one year of experience with compliance, fundraising, or email tools for political campaigns or nonprofits
• Experience using NGP8, EveryAction, VAN, or VoteBuilder in a professional capacity
• Previous experience in customer relations or an equivalent field is valued
• Proven ability to self-motivate and work effectively as part of a team