Client Support Specialist

Job Summary

Supporting revenue cycle management, the full-time Client Support Specialist will manage client inquiries, provide solutions, and ensure satisfaction in a professional setting.

Key responsibilities

• Manage and resolve client inquiries related to revenue cycle processes
• Provide training and support to clients on system functionalities
• Collaborate with internal teams to enhance client experience and service delivery

Required qualifications

• Experience in client support or customer service, preferably in healthcare or revenue cycle management
• Proficiency in relevant software and systems used in revenue cycle processes
• Strong organizational skills and ability to manage multiple tasks simultaneously
• Understanding of healthcare billing and coding practices
• Bachelor's degree or equivalent experience in a related field