Client Support Specialist
Job Summary
To exceed customer expectations, the full-time remote Client Support Specialist will provide superior service, manage client databases, and drive referral leads to support revenue growth for the Consumer Sales team.
Key responsibilities
- Provide exceptional service to ensure client satisfaction and advocacy
- Meet referral lead creation and enrollment goals to enhance revenue
- Assist clients with their Client Web Portal and Gift Registry accounts while maintaining confidentiality
Required qualifications
- Proficiency in database software, Internet applications, and word processing
- Ability to perform basic mathematical operations and reconcile balances
- Strong language skills for interpreting documents and communicating effectively
- Reasoning ability to follow written and oral instructions
- Commitment to continuous education and training in client support processes
Complete Job Description
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