Client Support Specialist Mountain Pacific US Time Zone

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Sat, Feb 10, 2024

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Career Level: Experienced

Job Summary

A company is looking for a Client Support Specialist (Mountain/Pacific US Time Zone) to join their team remotely.

Key Responsibilities:

Learn and understand the company's software products and assist clients with their questions and issues
Provide technical support and collaborate with Tier 2 support to resolve software issues
Work closely with Client Success Managers to ensure client satisfaction and provide feedback for product enhancements

Required Qualifications:

Demonstrated experience in customer service
Technical aptitude and familiarity with software concepts
Ability to troubleshoot and multitask effectively
Experience with Zendesk and Jira is a plus
Experience working with local governments and school districts is preferred

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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