Client Support Technician

Job Summary

A company is looking for a Client Support Technician - Part Time.

Key Responsibilities

• Resolve end user issues efficiently while providing an excellent service experience
• Install, configure, and mentor end users on client-approved software and technologies
• Respond to helpdesk tickets and maintain system notes to identify chronic issues

Required Qualifications

• At least 2 years of Mac & Windows help desk experience or 3+ years in customer-facing roles
• Experience supporting Google Workspace and macOS, with knowledge of Microsoft 365 and Slack preferred
• Proven track record of providing excellent customer service
• Self-starter with the ability to learn new systems and concepts quickly
• Willingness to work flexible hours on a contract basis as needed