Client Technology Manager

Job Summary

A company is looking for a Client Technology Manager (CTM).

Key Responsibilities

• Serve as the primary technical point of contact and client liaison, managing the technical partnership with assigned customers
• Perform comprehensive discovery of client environments to understand infrastructure, systems, and risks
• Develop strategic technology recommendations to advance IT maturity and support long-term business objectives

Required Qualifications

• Bachelor's degree in business, Information Technology, or a related field
• Minimum 3 years in an MSP operational role
• Minimum 3 years in a client-facing technical role
• Strong technical foundation in IT infrastructure, networking, and Microsoft technologies
• Experience supporting clients under managed services agreements