Client Training Specialist

Job Summary

A company is looking for a Client Training Specialist to lead training sessions for leasing teams during onboarding.

Key Responsibilities

• Deliver live, engaging training sessions for leasing agents on the Resident Benefits Package (RBP)
• Drive understanding and emotional buy-in for the platform among leasing teams
• Collaborate with various teams to standardize training content and support public-facing webinars

Required Qualifications

• 5+ years in Property Management and/or PropTech in a client-facing role
• 3+ years in a training, enablement, or onboarding capacity
• Metrics-driven mindset with an understanding of training's impact on adoption and revenue
• Strong collaboration skills across teams such as Implementation, Customer Success, and Marketing
• Experience leading virtual trainings for groups ranging from 3 to 300