Clinic Support Specialist

Job Summary

To support the Surgical Specialties team, the part-time Clinic Support Specialist will facilitate pre-appointment coordination for patients receiving specialty care, manage medical records, and communicate with the clinical care team, all while working remotely during day shifts.

Key responsibilities

• Coordinate care and information with the care team and administration
• Create and maintain documentation related to patient care
• Conduct telephone interviews, collect data, and assess record collection needs

Required qualifications

• Post high school education in a medical-related area
• Prior experience in complex patient scheduling and registration in a clinic setting
• 2 years of strong customer service experience
• Medical terminology skills