Clinical Administrative Coordinator

Job Summary

A company is looking for a Clinical Administrative Coordinator, responsible for managing inbound and outbound calls and appointment scheduling.

Key Responsibilities

• Manage inbound and outbound calls, including appointment scheduling and documentation
• Update member information and maintain accurate records in the electronic health record system
• Meet or exceed performance metrics related to appointment conversion and call volume

Required Qualifications

• High School Diploma/GED (or higher)
• 6+ months of experience with cold calling
• Intermediate experience with Microsoft Office applications
• Ability to work any of the 8-hour shift schedules during normal business hours
• Must reside and work remotely from the state of Louisiana