Clinical Administrative Coordinator

Job Summary

A company is looking for a Clinical Administrative Coordinator to manage inbound member calls regarding post-discharge benefits.

Key Responsibilities

• Handle inbound calls from members about post-discharge benefits such as meals, transportation, and home care
• Accurately document member and benefit information across multiple platforms
• Research member information by navigating various computer screens and platforms

Required Qualifications

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 2+ years of customer service experience, particularly in telephonic support
• Experience with Microsoft Word, Excel, and Outlook
• Ability to work full-time (40 hours/week) during specified business hours with flexibility for occasional overtime