Clinical Administrative Coordinator

Job Summary

Supporting the clinical team in a high-volume customer service environment, the full-time Clinical Administrative Coordinator will manage maternity members through welcome calls, program benefit explanations, and follow-up outreach, all while working remotely from Florida.

Key responsibilities:

• Conduct welcome calls to newly enrolled Healthy First Steps members
• Explain program benefits and coordinate benefit orders for eligible members
• Maintain tracking logs and reports for the Healthy First Steps program

Required qualifications:

• High School Diploma/GED
• 1+ years of customer service experience
• 1+ years of experience in an administrative support role
• 1+ years of experience with MS Word, Excel, and Outlook
• Reside in the state of Florida