Clinical Administrative Coordinator

Job Summary

To support a national remote team, the full-time Clinical Administrative Coordinator will manage prior authorizations for outpatient medication injectables, handle provider calls regarding chemotherapy and specialty medications, and ensure accurate documentation while meeting weekly metrics.

Key responsibilities:

• Initiates prior authorizations for outpatient medication injectables
• Takes calls from providers regarding chemotherapy and specialty medication injectables, verifying HIPAA compliance
• Documents services requested by providers and meets weekly performance metrics

Required qualifications:

• High School Diploma / GED or equivalent work experience
• 1+ years of experience in health insurance or medical billing
• Experience in a high-volume call center environment, handling 40+ calls
• Familiarity with key performance indicators related to call metrics
• Ability to work an 8-hour shift during normal business hours of 7:00am - 7:00pm CST, with occasional overtime as needed