Clinical Administrative Coordinator

Job Summary

Working remotely on a full-time basis, the Clinical Administrative Coordinator will manage prior authorizations for outpatient medication injectables, handle calls from providers regarding chemotherapy and specialty medications, and ensure accurate documentation while meeting weekly performance metrics.

Key responsibilities

• Initiates prior authorizations for outpatient medication injectables to facilitate timely patient care
• Handles calls from providers, verifying HIPAA compliance and entering requested services into the system
• Maintains accurate documentation and meets established weekly performance metrics

Required qualifications

• High School Diploma / GED or equivalent work experience
• At least 1 year of experience in health insurance or medical billing
• Minimum of 1 year of experience handling 40+ calls in a high-volume call center environment
• Experience working with key performance indicators related to call center metrics
• Proficiency in navigating and learning new computer systems, including Windows PCs