Clinical Associate

Job Summary

A company is looking for a Clinical Associate who will support an interdisciplinary virtual and home-based medical practice.

Key Responsibilities

• Prepare members for telehealth visits and ensure comfort during video onboarding
• Coordinate care by managing orders for lab testing, imaging, and durable medical equipment
• Advocate for members by providing education and facilitating communication with healthcare providers

Required Qualifications

• MA Certification is highly preferred; expired certifications are acceptable
• Two years of patient-facing experience, preferably with telehealth exposure
• Prior experience in primary care settings
• Experience in care coordination, especially for Medicare patients
• Ability to manage a large member panel effectively