Clinical Care Associate

Job Summary

A company is looking for a PPP Clinical Care Associate.

Key Responsibilities:

• Assist with scheduling and coordination of service needs identified in the members' Plan of Care
• Ensure timely member follow-up and provide educational information to support their health and well-being
• Professionally respond to queries from member and provider calls received in the CCA phone queue

Required Qualifications, Training, and Education:

• High School diploma or GED required; Associates or Bachelor's degree preferred
• Minimum of one (1) year experience in home care, discharge planning, or case management, preferably with the elderly frail population
• Preferred experience in the managed care industry
• Knowledge of care management standards and managed care principles required
• Strong organizational skills and proficiency in Microsoft Office applications preferred