Clinical Care Coordinator

Job Summary

Supporting field-based Care Managers, the full-time Clinical Care Coordinator will ensure timely appointments, facilitate member services, and monitor compliance with care plans in a remote environment.

Key responsibilities

• Ensure timely scheduling and follow-up with members through effective telephonic communication
• Assist in the implementation and facilitation of healthcare services based on the member's needs
• Utilize care management processes to document and monitor member care accurately

Required qualifications

• High School Diploma/GED required
• Minimum of one year experience in home care, discharge planning, or case management, preferably with the elderly frail population
• Preferred experience in the managed care industry
• Strong knowledge of managed care principles and standards of practice for service coordination
• Proficient in using electronic medical records and Microsoft Office applications