Clinical Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative-Clinical (Remote).

Key Responsibilities

• Receive and respond to incoming telephone calls and chats in a professional manner
• Record caller information and provide accurate responses using proprietary systems
• Attend meetings and complete required trainings while maintaining compliance with policies

Required Qualifications

• High School Diploma or GED certificate required
• 1 year of customer service experience; inbound call center experience preferred
• Basic computer skills
• Ability to utilize multiple systems during interactions