Clinical Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative-Clinical.

Key Responsibilities

• Answer and respond to incoming calls from Providers, Members, and Health Plans professionally and accurately
• Record information in proprietary systems and provide timely responses using appropriate resources
• Attend meetings and complete required training while maintaining compliance with all policies and standards

Required Qualifications

• High School Diploma or GED certificate required
• 1 year of customer service experience, preferably in an inbound call center
• Basic computer skills
• Ability to utilize multiple systems during interactions