Clinical Customer Success Director

Job Summary

A company is looking for a Director, Clinical Customer Success.

Key Responsibilities:

• Serve as the primary healthcare-facing representative for the medication adherence platform
• Translate complex product capabilities into clear clinical and business outcomes
• Identify barriers to adoption and develop strategies to enhance uptake and usage

Required Qualifications:

• 15+ years of experience in healthcare, preferably with provider organizations or digital health companies
• Demonstrated experience working directly with physicians and clinical leadership
• Background in digital health, population health, or medication adherence
• Deep understanding of healthcare workflows and clinical operations
• Credible and confident in physician-facing environments