Clinical Operations Coordinator

Job Summary

A company is looking for a Customer Experience Clinical Coordinator (5AM - 2PM PT).

Key Responsibilities

• Provide real-time operational support to providers and manage scheduling for a mixed workforce
• Act as a liaison between providers, patients, and internal teams during unexpected issues
• Track provider utilization and support pilot scheduling initiatives

Required Qualifications

• Experience with scheduling, staffing coordination, or workforce management, preferably in healthcare or telehealth
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Proactive problem solver with a data-aware mindset
• High degree of reliability, discretion, and sound judgment
• Flexibility to support extended hours or weekends as needed