Clinical Operations Coordinator

Job Summary

A company is looking for a Customer Experience Clinical Coordinator for a full-time remote position from 7 AM to 4 PM PT.

Key Responsibilities

• Provide real-time operational support to providers, including rescheduling visits and contacting patients
• Act as a central point of coordination during provider call-outs and technical issues
• Manage and optimize schedules for a mixed workforce of 1099 and W2 physicians to ensure consistent staffing

Required Qualifications

• Experience with scheduling, staffing coordination, or workforce management, preferably in healthcare or telehealth
• Ability to work in a fast-paced, provider-facing environment
• Data-aware mindset with comfort in tracking metrics such as utilization and no-shows
• High degree of reliability, discretion, and sound judgment
• Flexibility to support coverage during extended hours or weekends as needed