Clinical Operations Specialist II

Job Summary

To support daily clinical delivery, the full-time Clinical Operations Specialist II will manage workflows, optimize clinical processes, and build relationships with internal teams and external providers in a remote work environment.

Key responsibilities

• Optimize clinical workflows by identifying inefficiencies and recommending solutions
• Exercise clinical judgment to determine appropriate actions for complex patient scenarios
• Support clinical compliance by documenting tasks and assisting with audits to meet HIPAA standards

Required qualifications

• 2+ years of experience in clinical operations, nursing support, case management, or healthcare administration
• A degree in a clinical field (RN, BSN) or Healthcare Administration is preferred
• Strong commitment to HIPAA and clinical quality standards
• Ability to troubleshoot and synthesize information into actionable insights
• Experience in building trusting relationships and adapting communication styles for diverse audiences