Clinical Service Desk Analyst

Job Summary

A company is looking for a Clinical Service Desk Analyst I to provide IT support for clinical applications in healthcare settings.

Key Responsibilities

• Maintain knowledge of Healthcare IT trends and regulatory standards
• Answer, resolve, document, and triage incoming support requests
• Collaborate with IT teams to resolve system or application issues

Required Qualifications

• Bachelor's degree in computer science or related field, or equivalent experience
• Experience in a clinical position or technical support for clinical applications
• Experience with EMR systems like Cerner or PACS
• Basic understanding of integrated clinical systems
• Applicable clinical certifications or licenses may be required