Clinical Service Desk Analyst

Job Summary

Clinical Service Desk Analyst, providing part-time contract IT support for clinical applications in remote settings, focusing on resolving customer issues and facilitating communication between clinical staff and IT.

Key Responsibilities

• Maintain knowledge of Healthcare IT trends and nursing practices
• Answer, document, and triage incoming support requests
• Collaborate with IT teams to resolve system or application issues

Required Qualifications

• Bachelor's degree in computer science or related discipline, or equivalent experience
• Clinical position license, certification, or 2 years of relevant clinical experience
• Experience with EMR systems like Cerner or PACS
• Proficiency in system office applications and understanding of integrated clinical systems
• Applicable clinical certifications or licensures may be required