Clinical Service Desk Analyst

Job Summary

Clinical Service Desk Analyst provides part-time contract IT support for clinical applications in remote settings, focusing on resolving customer issues and facilitating communication between clinical staff and IT teams.

Key Responsibilities

• Maintain knowledge of Healthcare IT trends and nursing practices
• Answer, document, and triage incoming support requests
• Collaborate with IT teams to resolve system or application issues

Required Qualifications

• Equivalent to a bachelor's degree in computer science or a related field
• Clinical position license or certification, or 2 years of clinical experience
• Experience with EMR systems like Cerner or PACS
• Basic understanding of integrated clinical systems
• Applicable certifications may be required based on the assigned area