Clinical Service Desk Analyst

Job Summary

Clinical Service Desk Analyst provides part-time contract IT support for clinical applications in a remote setting, assisting users with issues related to EHR and ensuring technology aligns with patient care standards.

Key Responsibilities

• Maintain knowledge of Healthcare IT trends and nursing practices
• Answer, document, and triage incoming support requests in a timely manner
• Collaborate with IT teams to resolve system or application issues

Required Qualifications

• Bachelor's degree in computer science or related field, or equivalent experience
• Experience with EMR systems like Cerner or PACS
• Basic understanding of integrated clinical systems
• Relevant clinical certifications or licensures may be required
• Experience in a clinical environment or providing technical support for clinical applications