Clinical Support Coordinator

Job Summary

A company is looking for a Clinical Support Coordinator.

Key Responsibilities:

• Promote quality service delivery and care transitions planning for optimal member health outcomes
• Inform members/providers of mental health benefits, community resources, and managed care programs
• Provide administrative support, conduct outreach calls, and facilitate care coordination

Required Qualifications:

• Bachelor's degree in Social Work, Psychology, or related healthcare field with at least 1 year of experience in healthcare or customer service setting
• Strong computer skills in MS Office, data processing, and ability to talk and type simultaneously
• Ability to provide empathetic customer service and work independently in a fast-paced environment
• Must comply with Remote Work policy, have US Citizenship, and pass background checks