Clinical Support Coordinator

Job Summary

A company is looking for a Clinical Support Coordinator for the 2nd shift in a full-time remote position.

Key Responsibilities

• Manage requests from client hospitals and physicians to ensure excellence in patient care
• Provide Tier 1 technical support to hospitals and company physicians, facilitating handoffs to Tier 2 IT support
• Communicate effectively with clinical staff and specialists to ensure timely and efficient patient care

Required Qualifications and Education

• High School Diploma, GED, or Equivalent Certification required
• At least one year of experience in a call center environment or healthcare/IT
• Demonstrated proficiency with Microsoft Office programs and collaboration tools
• Ability to learn new software and systems quickly
• Flexibility and adaptability in a fast-paced remote work environment