Clinical Support Coordinator

Job Summary

A company is looking for a Clinical Support Coordinator for a remote, full-time position on the 2nd shift.

Key Responsibilities

• Manage requests from client hospitals and physicians to ensure excellence in patient care
• Communicate effectively with clinical staff and Access TeleCare physicians for timely patient care
• Provide Tier 1 technical support and facilitate handoffs to Tier 2 IT support as needed

Required Qualifications

• High School Diploma, GED, or equivalent certification required
• At least one year of experience in a call center, healthcare, or IT environment
• Proficiency with Microsoft Office programs and various communication tools
• Ability to learn new software and systems quickly
• Flexibility and adaptability to work in a fast-paced, remote environment